• Most items on Displays2go are in stock and available for immediate shipping.
• Most orders will ship FedEx or UPS (delivery in 1-6 business days).
• Products with case packs, a $10.00 handling fee is added to orders if the quantity ordered is not an even case pack.

1. Visa, Mastercard & American Express credit cards.
2. Existing Net 30 accounts. More Info
   • To establish a Net 30 account with Displays2go, please call Customer Service at 1-800-572-2194 before ordering. An initial order of $500 and an extensive credit check is required. Net 30 accounts are offered on a limited basis and generally require 5-7 business days for approval. The approval process will delay the processing and shipping of your order.
3. Prepay by Check or Money Order - Phone/Fax Orders Only
4. Google Checkout - Complete your Displays2go order using Google Checkout. What is Google Checkout?

• Open and inspect all packages for damage immediately upon delivery.
• From time to time products are damaged during storage and delivery. We will work to ensure that you get the quality display you ordered.
• Because we have a limited time frame to file claims for shipping damage, any damage not reported within 5 business days of delivery becomes the responsibility of the customer.

• If product damage is found or suspected
  • Save ALL packing materials. This includes inner and outer boxes and all packing materials.
  • If possible take pictures of the damaged product and package.
  • Notify us within 5 business days of delivery at 1-800-572-2194.
• Damage not reported within 5 business days of delivery is the responsibility of the customer.

• Returns on stock items are accepted within 30 days of delivery.
• All returns are subject to a 20% inspection, re-boxing and re-stocking fee.
• All returned items must be repacked and returned in their original packaging for protection.
  Packages being returned should be insured by you for your protection.
• Returned merchandise received damaged will not be credited.
• Customer is responsible for the initial shipping cost and all return shipping costs.
  No credits are issued on shipping costs.
• Absolutely no returns accepted on custom order displays, including orders with custom text, imprinting or graphics.
• Package Shipments:
  Use our Return Form. Please fill out this form completely and return it with your package.
  • Returns will not be accepted without the Return Form.
  • Failure to fill in all required fields will delay the processing of your return.
• Freight/Pallet Shipments (including display cases):
  An RMA number must be assigned through our Call Center at 1-800-572-2194. Clearly write/label all sides of the shipment with the assigned RMA number.
  • Freight Returns will NOT be accepted without a valid RMA number clearly marked on the outside of the package/crate.
• Please allow 15 days from the date we receive the return for investigation and credit where due.

If you require our W9 form it is avaliable for download here as a PDF document: Displays2go W9 Form (Right Click "Save As")

We prefer that our customers place orders on our website or call us at 1-800-572-2194 to order. When orders are placed this way, we are comfortable that our customers know what to expect in regards to lead-times, shipping charges and other pertinent information. We also understand that certain institutions only use purchase orders. It's never a problem for us to reference your PO number on our orders. You may enter that number in the notes field on our website, or give it to the Customer Service Specialist at our 800 number when placing your order.
If you are unable to order online or by phone, you may consider faxing your order to us. There are strict guidelines that if not followed will result in our inability to process your PO without delay and further correspondence.

• You must not state Net 30 terms on your PO unless you have been pre-approved by us for those terms. If you would like to apply for Net 30 credit terms, you may call the 800-number and request a credit application. Our Service Representative will handle your request.
• No PO's with a "Shipping Method" of FOB destination or Collect will be accepted. The Ship Method on your order must state "Prepay and Bill". You are responsible for shipping charges. If you would like to know your ship cost ahead of time you will need to place your order on the web or by phone at our 800-number. Sorry, we do not provide copies of Bill of Lading or shipping invoices.
• We cannot process orders with missing information. The following is required:
  • Company Name
  • Contact First and Last Name
  • Billing Address
  • Shipping Address (no PO Box or APO's accepted for "Ship To" addresses)
  • Valid phone and fax numbers
  • Our product SKU numbers, Qty., current price from our website
  • Any pre-quoted shipping charge if applicable
• We cannot be held responsible for faxed orders not received on our end.
• We do not guarantee or confirm any predetermined ship dates on faxed orders. If your order is time sensitive, we highly recommend that you phone in your order at our 800-number instead of faxing.
• If you have placed an order on our website or phoned in your order at our 800-number, please do not send a faxed confirmation! We cannot be responsible for the duplication of orders.
• We do not participate in eVa, ASI or other discount programs.